Convert Credit Card Amount to EMI
Current scenario
I have a credit card of an Indian bank and while using it for multiple times for converting a specific amount into EMI, I observed some points by using heuristic evaluation
• No list of converted EMIs with details (dates, remaining EMIs, Interest etc.)
• Not having an option to pay remaining amount and close the EMI.
We can see the same by seeing the below flow-chart and current statement screenshots
Flow chart (Current Process)
Screenshots of Credit Card Landing Page
Screenshots of 'Current Statement'
Solution
After heuristics evaluation, I have created a process flow which I like to propose and implement to have a better user experience. Please check the below (proposed) flow chart and mockups
Flow chart (Proposed Process)
Solution
(High Fidelity Mockups)
Convert to EMI
